Student Complaints

Ordinance 8 - Student Complaints

While students are encouraged to attempt to resolve complaints informally, the procedures outlined in Ordinance 8 - Student complaints apply to the formal resolution of complaints. You don't have to complete the formal process if you can reach a resolution of your complaint with the parties involved in the meantime.

Governance & Legal staff manage the University's student complaints process and convene and facilitate meetings of Tribunals and Committees.

Ordinance 8 - Student Complaints is available in Word or PDF format.

The following Rules and Policies can assist students:

Rules

• Rule 2 - Rules of Academic Assessment

• Rule 3 - Rules of Admission and Student Progress

• Rule 4 - Rules of Graduate Research

• Rule 5 - Rules of Graduate Research Supervisors

Policies

Teaching Policies

Research and Research Student Policies

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Any queries? Please contact us.